Technical Success Analyst (Automation & AI)

Job description

Technical Success Analyst (Automation & AI) We’re looking for a Technical Success Analyst who enjoys working at the intersection of product, engineering, and operations. This role focuses on improving how features move from idea to release — including strengthening our automated QA processes and exploring AI-driven testing. You’ll work closely with developers and product teams to write clear Jira tickets, improve workflows, and ensure features ship reliably. What You’ll Do: - Work with engineers and product teams to write and refine Jira tickets, clarify requirements, and move features through the development process. - Improve our automated QA testing setup, increasing coverage and reducing flaky tests. - Explore ways to incorporate AI tools into testing and development workflows. - Turn real product issues or edge cases into repeatable automated tests. - Help improve release reliability, testing processes, and developer feedback loops. - Identify operational or technical friction points and help streamline them. What We’re Looking For: - Experience working with engineering teams in a technical or QA-focused role. - Comfortable working in Jira and developer workflows. - Familiarit...