Business Office Manager - Heartwood Lodge

Job description

Employment Type: Full time Shift: Day Shift Description: The Business Office Manager (BOM) at Heartwood Lodge is responsible for overseeing the financial, administrative, and business operations of the community to ensure accuracy, compliance, and exceptional service to residents and families. This role plays a critical part in supporting the mission of Heartwood Lodge by maintaining sound financial practices, ensuring regulatory compliance, and fostering positive relationships with residents, families, and team members. The ideal candidate is highly organized, detail-oriented, compassionate, and experienced in long-term care or senior living business operations. Key Responsibilities: Financial & Billing Operations: - Oversee all business office functions including accounts receivable, accounts payable, resident billing, and collections - Ensure accurate and timely billing for Medicare, Medicaid, private pay, and insurance - Monitor resident trust accounts and ensure compliance with state and federal regulations - Prepare financial reports, census data, and monthly summaries for leadership review - Collaborate with corporate finance or accounting teams as applicable Resident & Fami...