Hotel Greeter (Part time) - Soho Beach House Miami
Soho House & Co · Miami Beach, Florida, US
The role… At Soho House the Greeters values the safety of all members, guests, and staff and ensures the Soho House experience is not compromised.
Job description
The role… At Soho House the Greeters values the safety of all members, guests, and staff and ensures the Soho House experience is not compromised. It is a crucial aspect of this role to monitor site activity throughout the premises and be well-versed in local laws and regulations that support the daily functions of a high-volume members club, hotel, spa, gym, beach/pool, food and beverage operations. A successful Greeter will be dependable, proactive, punctual, and always remains professional and approachable. You will have a strong attention to detail, follow through, as well as the ability to multitask and prioritize needs while maintaining composure, focused and achieving deliverable goals. Main Duties: - Greets and directs all members/guests with open arms and in a hospitable manner - Build relationships with members/guests and communicate any red flags and positive feedback for management to assess - Ensure any guest related concerns are addressed and action items have been set and a manager is notified - Influence a fun and positive atmosphere by being approachable and professional - Prevents losses and damage by reporting irregularities; informing violators of policy and pro...