Concierge Specialist

Job description

At First Advantage (Nasdaq: FA), people are at the heart of everything we do. From our customers and partners to our greatest advantage — our team members. Operating with empathy and compassion, First Advantage fosters a global inclusive workforce devoted to the diverse voices that make up our talent and products. Our team members empower each other to be their authentic selves and treat all with respect, integrity, and fairness. Say hello to a rewarding career and come join a leading provider of mission-critical background screening solutions to some of the most recognized Fortune 100 and Global 500 brands. What You'll Do: As a Health Concierge Specialist , you will become an expert in Drug & Health Services within our Clinical Concierge Team. You’ll work directly with clients to manage and support drug and occupational health programs, coordinate and schedule services for candidates, and assist them throughout the process. Responsible for effectively communicating with internal and external teams to ensure smooth, efficient experience. This role requires a proactive, customer focused approach, where you will play a key part in providing exceptional service and support to clients...