Member Solutions Consultant - Outbound

Job description

At RAC, we create sustainable value for our members by building a culture grounded in trust and security, where our people are members first, empowered for growth and united to become a force for the better to drive meaningful change across WA. As one of WA’s most trusted brands, our Contact Centre Consultants deliver efficient, personalised solutions that help members get the best out of their policy. Join our Contact Centre team in West Perth as a n Outbound Member Solutions Consultant and be among the first point of contact for more than 1.3 million members . About the role: As an outbound sales and service consultant, you will be responsible for: Making outbound calls to members daily Having meaningful conversations with our existing members on their current RAC products Providing support and general advice to new members Work to conversion not product sales This is a fulltime permanent position working Monday - Friday 9am to 5pm . About you: We’re looking for adaptable customer service and sales professionals who bring: Strong computer literacy and the ability to confidently navigate multiple systems while engaging with members Experience working in fast-paced environments wit...