Patient Scheduling Representative II - Medical Group Pulmonology

Job description

Hourly Pay Range: $20.69 - $30.00 - The hourly pay rate offered is determined by a candidate's expertise and years of experience, among other factors. Position Highlights: - Position: Patient Scheduling Representative II - Location: Swedish Hospital - Chicago, IL- Foster/California - Full Time (40 hours per week) - Hours: Monday to Friday 8:30AM-5:00PM What you will do: - Answers high volume of incoming calls promptly, courteously, and in a caring friendly manner, ensuring outstanding customer service at all times. - Accurately, appropriately and efficiently schedules appointments for multiple offices. - Follow specific department guidelines and protocols, ensuring service excellence at all times. - Responsible for entering appropriate diagnoses and ICD-9 codes in compliance with Local Medical Review Policies. - Gathers complete and accurate patient type, demographic and billing information. - Pre-registers patients in a timely and efficient manner. - Advises patient of any insurance authorization and referral requirements and ensures timely transfer of registration information to ensure financial clearance and appropriate reimbursement. - Advises patients of the collections policy...