Professional Billing Analyst II

Job description

Make a difference. Be happy. Grow your career. The Role: The Managed Services Analyst II provides EHR design, build, testing and advanced troubleshooting services for Nordic’s more complex clients. They are growing in their technical and soft skills. They perform most of the day-to-day work for our clients with oversight and assistance from Application Advisors and Senior Application Advisors. Key Responsibilities: They will be responsible for, but not be limited to: Technical Performing intermediate troubleshooting and problem-solving within their application to ensure the integrity, integration, and stability of EHR applications for Nordic’s complex customers Fulfilling system requests from customers by performing issue analysis within their application, translating needs into detailed requirement specifications, and performing system build and testing; using appropriate judgment in escalating issues and challenges to an Application Advisor Performing analysis of workflows system setup, and system audits at the direction of an Application Advisor, including participating in system upgrades and testing Project and Issue Management: Exercising moderate judgment and contributing to...