Billing Specialist - 18 Months Contract

Job description

Are you looking to explore different facets of finance in a fast-paced learning environment? Are you interested in engaging with customers? Join our Billing Support Center!: We provide end-to-end billing resolution to our internal and external customers. This involves investigating and responding to customer billing inquiries. Also, work with cross functional groups to ensure timely closure of a billing issue. Partner with the best: You will be an end-to-end trusted advisor to our customers. Be the one to add tremendous value to Akamai by providing resolution for billing issues while collaborating with different teams. You will build close relationships with customers and tackle some of the biggest challenges in our Customer Revenue Operations team. As a Billing Specialist, you will be responsible for: - Being a single point of contact for customer billing queries - Onboarding new customers and introducing them to all aspects of Akamai billing - Partnering with other internal customers for timely resolution of customer billing queries - Communicating and managing any billing information change - Tracking availability of Purchase Order funds, Accuracy and timely availability of PO's...