Customer Marketing Manager

Job description

Description Zero Networks is scaling fast, and we’re looking for a Customer Marketing Manager to turn our customers into our strongest advocates. This role will lead customer advocacy, build engagement programs, and amplify customer voices across every channel. The good news? Our customers love us—you just have to help them tell the story. You’ll act as the bridge between our customers and the market: creating compelling stories, driving reviews, running surveys, and showcasing customer impact in campaigns, to press/analysts and for sales enablement. This is a key role—our customers are our superpower—and you’ll make sure prospects know that and put competitors on notice. Reporting into Brand & Product Marketing, you’ll partner closely with Customer Engineering/Success and Product Management to surface proof points and insights and collaborate across the business to maximize the visibility of customer success. Responsibilities: Lead and expand the customer reference and advocacy program: case studies, social campaigns, testimonials, reviews, references, and speaking opportunities. · Write and edit high-impact customer stories — transforming technical results, metrics, and quotes in...