Director, Technology Customer Success

Job description

JLL empowers you to shape a brighter way . Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Customer Success and Delivery Director: Role Description: As a Customer Success and Delivery Director, you will be responsible for leading the successful onboarding, implementation, and ongoing success of our CRE Asset Management SaaS platform. Acting as the primary post-sales point of contact for our customers, you will ensure that they realize the full value of our solution while maintaining a high level of engagement and satisfaction. This role requires a strategic, customer-focused, and delivery-oriented approach, balancing proactive relationship management with hands-on project execution. You will collaborate closely with i...