Service Account Coordinator

Job description

Company Description Catch Vibe Voice is a dynamic and fast-growing company committed to delivering seamless operational excellence and exceptional service standards. We pride ourselves on building efficient systems, fostering collaboration, and creating an environment where team members can thrive and grow. Our mission is to streamline logistics and operations while maintaining a strong focus on quality, reliability, and innovation. Job Description: We are seeking a detail-oriented and proactive Service Account Coordinator to support our client service operations. This role plays a key part in maintaining strong client relationships, ensuring service delivery excellence, and coordinating internal processes to meet client expectations. The ideal candidate is organized, communicative, and capable of managing multiple priorities in a fast-paced environment. Responsibilities: - Coordinate daily account activities to ensure timely and accurate service delivery - Serve as a primary point of contact for client inquiries and support requests - Maintain and update client records, reports, and documentation - Collaborate with internal teams to ensure alignment on client needs and project tim...