Front Office Manager | The Normandy Hotel | Washington, DC

Job description

We are looking for a Front Office Manager who possesses strong leadership skills, extensive experience in guest services, front office operations and a proven ability to lead and develop a team. This individual will be highly organized, thrive in a fast-paced environment, and demonstrate a strong sense of urgency. They will have exceptional communication skills with both team members and guests, a warm and professional demeanor, and the ability to think creatively to enhance the guest experience. As a leader, you will passionately inspire your team to deliver exceptional service and showcase the best of what our vibrant city has to offer. This position is exempt and reports to the Hotel Manager. Salary Range: $55,000-$60,000. The Property: Tucked away on a quiet, tree lined street in Dupont Circle/Adams Morgan, The Normandy Hotel blends historic charm with modern comforts. Originally built as a grand residence in the late 19th century, today Normandy offers an intimate retreat with 75 thoughtfully designed guest rooms. Who We Are: - Recognized as a Top Workplace in The Washington Post and Philadelphia Inquirer over the past 9 years. - Passionate – about hospitality and fostering an...