Order Support Representative - Full Time

Job description

We are looking for an Order Support Specialist. This position is straightforward and involves placing a high volume of online orders with various vendors. Those in this position are expected to keep track of orders and returns when needed. A high degree of accuracy and attention to detail is essential. Both internal and external communication are key components of this department’s workflow. There is a lot of potential for progression as each individual continues to build on the base knowledge that is initially required. What you will do: - Process orders for physical & digital items - Provide internal support related to the fulfillment of physical awards (looking up tracking information, user information, etc.) - Keep track of orders and returns on the Awardco website - Respond to customer inquires related to orders and returns - Track successful delivery and measure quality performance over time What you will bring: - Attention to Detail - Motivated - Okay with Redundancy - Organized - Ability to Focus - Self Sufficient - Adaptable - Ability to work in office - Culture Fit Why Awardco?: Awardco is an Equal Opportunity Employer. All qualified applicants will receive consideration...