Member Relations Attendant

Job description

Job DetailsJob Location: Hammond Family YMCA - Hammond, IN 46320Position Type: Part TimePay starting at $14.00 per hour Turn everyday visits into exceptional experiences. Apply for Member Relations Attendant today! POSITION SUMMARY: This position supports the work of the Crossroads YMCA, a leading nonprofit committed to strengthening community through youth development, healthy living, and social responsibility. The Member Relations Attendant is responsible for delivering legendary customer service, ensuring a safe and welcoming environment, monitoring member areas, and supporting member engagement strategies. This role serves as a front-line representative of the YMCA mission and values, actively contributing to a positive and inclusive member experience. ESSENTIAL FUNCTIONS: Effectively model and communicate the mission, vision, and values of the Crossroads YMCA. Greet and assist all members, guests, and staff with a smile and relationship ready manner. Exceed member expectations by being customer obsessed. Ensuring all members, guests, and staff are checking in properly to enforce Crossroads YMCA safety guidelines and policies. Implement member service and engagement strategies...