Field Service Supervisor

Job description

Field Service Supervisor Holt CAT is the largest Caterpillar dealership of heavy equipment in the US. We have a Field Service Supervisor position available in Georgetown, Texas. This position is responsible for scheduling and prioritizing all work performed in the assigned area of responsibility; providing quotes for jobs and work order reviews for customer billing; customer communications; field safety practices and compliance with field operating policies. This position has major responsibilities to ensure both internal and external customer satisfaction. Qualifications: - Establish and mutually agree upon and communicate job expectations (i.e. accurate price quotes and time estimates) to internal and external customers to ensure customer satisfaction according to our mission and core business values. - Establish, model, and reinforce safety practices that are consistent with our mission to ensure employee and customer safety. - Model collaborative problem solving and personal influencing skills to ensure that service activities in the incumbent's area of responsibility are aligned with the overall business plan of the service department and company. - Provide Service Manager wit...