Customer Support Dutch/Flemish Speaking (Hybrid Working in Malta)

Job description

Join a vibrant international team dedicated to making the Internet a safer place for everyone! Who are we? Besedois a tech company delivering Trust & Safety solutions to online marketplaces worldwide. Every year, we review and moderate over 500 million pieces of user-generated content and block more than 40 million fraud attempts helping online platforms stay safe and trusted for millions of users. Besedo has headquarters in Stockholm (Sweden) and employs over 350 employees in 5 offices in different countries. Implio is our all-in-one SaaS moderation platform that combines state-of-the-art AI (deep learning, NLP, computer vision) with a powerful user interface for human moderation and powerful analytics. The result is an easy-to-use content moderation solution that enables companies to reduce risks, protect their users and build safer online environments. Learn more about Implio in thisvideo, and discover more about Besedo on ourwebsite. About the Role: As a Customer Support Agent, youll play a crucial role in responding to customer questions and complaints via email (no phone calls) and reviewing content across marketplaces, ensuring compliance with company guidelines and country-...