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Individual Life Insurance Death Claims Analyst - US HYBRID

DXC Technology · Nashville, Tennessee, US

Job Description: Essential Job Functions - Follows procedures to process death claim transactions by corresponding with agents, beneficiaries, and other depa...

Job description

Job Description: Essential Job Functions Follows procedures to process death claim transactions by corresponding with agents, beneficiaries, and other departments regarding policies Willingness to learn new payment processes and/or other processes within death claims depending on where the need is on any given day Responsible for the accurate handling and timely execution of any policy worked Ensure transactions are processed on our administrative systems accurately and in a timeframe considered suitable by client's financial guidelines Report any potential fraudulent, money laundering, or unethical requests that have been reviewed Perform other related duties as assigned or required daily Must provide an elite customer service experience via letters or phone calls made internally or externally Continuously evaluate and identify opportunities to drive process improvements that positively impact the customer’s experience Mandatory Qualifications: High School Diploma as minimum degree (will be required to provide) Candidate would need to be in a 25 miles radio from any of our DXC offices listed below and commute up to two days a week 2 minimum years of Individual Life Insurance exper...