Customer Service Representative (Shift)

Job description

Job Req Number: 111064 Time Type: Full Time Move forward as Customer Service Representative (Shift) at DSV in Moerdijk You are the one to fulfill the essential role as customer service representative (shift) within a dynamic logistics operation for DSV Moerdijk! You find satisfaction in precise coordination, customer contact, and tackling challenges! In our two-shift system, you are responsible for smooth order processing and an excellent customer experience, day in and day out. You get it done: Keeping the customer satisfied and our logistics operation running: you contribute directly to this. As a customer service representative (shift), you work from our modern location at Logistiek Park Moerdijk, a warehouse of 240,000 m², the largest contiguous warehouse in the Benelux.You’re on it. How you do this? You handle all administrative, planning and communication tasks related to inbound and outbound goods flows. You have continuous contact with both internal departments and the customer, and you monitor every step in the process. You achieve this by: - proactively coordinating with customers and colleagues while maintaining oversight; - carefully preparing, processing, and planning...