Assistant General Manager

Job description

SUMMARY: This leadership position requires minimal supervision. The individual is responsible for exercising independent judgment to manage the daily operations related to optimally operating the hotel. This employee understands, appreciates, and embraces the HDG vision, mission, and values. As a leader, must be a self-starter and understand the position requires 24-hour availability. ATTENDANCE: Must be punctual and timely in meeting all requirements of performance, including, but not limited to, attendance standards and work deadlines; beginning and ending assignments on time; and scheduled work breaks; where applicable. COMPETENCIES: To perform the job successfully, an individual should demonstrate the following competencies: Intellectual - Core duties and responsibilities include the following. Other duties may be assigned. - Training, mentoring and supervising staff. - Understanding budget management to maximize revenues. - Planning maintenance work, events, and room bookings. - Handling customer complaints and queries. - Promoting and marketing the business. - Ensuring compliance with health and safety legislation and licensing laws. - Meeting with each department in the depa...