Patient Access Representative I- Mount Sinai Brooklyn - Surgical Services - Part-time - 0.6 FTE - Day

Job description

Obtains complete and accurate demographic and insurance data by interviewing the patient over the telephone and entering information in the Eagle System. Answers phones efficiently, providing timely, and courteous access into the system Requirements: - Listens closely to all the customers’ requests and concerns and follow through appropriately - Verifies the patient’s insurance coverage and if necessary secure additional information from the physician or patient; evaluate patients Medicaid status (if appropriate) - Copies and distributes OR schedule to designated areas - Notifies patient/physician of insurance pre-certification requirements - Notifies appropriate areas of all cancellations of admissions, surgeries, and pre-testing - Computer literacy and knowledge a must - Consistent accuracy in data entry a must - Refers to Supervisor on all the cases that do not meet BIMC standards for patient access clearance - Demonstrate an ability to organize and achieve quality performance in new routines, procedures, and skill - Demonstrate an ability to assemble and maintain records appropriately in order to increase the overall efficiency to maximum potential - Consistently demonstrates t...