Home Customer Service Advisor

Job description

Job Title : Home Customer Service Advisor Pay : Starting at £13.29 per hour, with the potential to rise to £14.66 per hour once fully competent. You'll also earn an extra £1 per hour for weekend shifts! Plus, you could earn up to 20% more with a quarterly performance bonus if you’re a star player. Shifts : (36 Hours per week) * Shift 1: Wednesday to Saturday 8am-5:30pm Shift 2: Sunday to Wednesday 8am-5:30pm PLEASE NOTE : Shifts are limited and offered on a first come first served basis and cannot be guaranteed. Location: Onsite, based at our contact centre - Radar Road, Leicester LE3 with the opportunity to apply to work from home, in line with our policy after a minimum of 6-9 months service (eligibility criteria applies). Training: Monday - Friday 9am-5pm, 22nd June 2026 to 1st July 2026, then coaching for 3 weeks Monday - Friday 9-5pm. You must be able to commit to the full training period to be considered for the role. *During our peak trading periods (up to 20 weeks throughout the year), you’ll also be required to work one additional 4 hour shift, per week in order to better service our customers' needs. This is paid additionally and is booked in advance to maintain a smooth...