Account Manager (Passively Hiring)

Job description

Are you a self-starter who thrives on making a difference in the lives of others? Do you love building meaningful rapport with clients? Are you looking to make a splash as a part of a small but growing team? Then we’re looking for you! We’re looking to expand our Sales/Customer Success team so that we can continue to grow, while ensuring that our current clients have access to the best FMX experience possible. The Account Manager role is a part of the Sales/Customer Success team. We stand-out in the industry due to our best-in-class Customer Success, which has earned us a 98% customer satisfaction rating! The main objective of this role is to increase customer value and “stickiness” through expansion. You will upsell and cross-sell additional features to customers within your territory. You'll be working in a fast-paced, high-energy, and collaborative environment, where you'll be expected to show up every day and impact the strategy and culture of the company in a positive way. Responsibilities: As an Account Manager, you will: - Upsell and cross-sell additional features of the FMX software - Convert leads generated by the retention team and generate leads within assigned territory...