Retail Team Lead

Job description

The purpose of the role is to lead the team in delivering a best-in-class, captivating, branded customer experience within a luxury store in the Terminals. The role requires the successful candidate to ensure that they drive a customer-centric culture, where the full energy and activity of the store team is focused on delivering highly satisfying customer experiences. The idea candidate will have supervised/managed retail teams previously and will have worked with high end luxury brands. This is a permanent shift based role. We're an airport industry leader with operations in four continents and over 3000 employees working together to ensure we deliver the best services for all our customers globally. We are a fast paced, energetic and diverse company. Offering careers that range from IT, Finance, Technical, Airport Operations to frontline security and customer focused roles and many more. Whether you are starting your career or looking for your next move, we have lots of great opportunities to choose from. - Display expert product knowledge - Drive brand standards - Develop and deliver strategies/techniques on how to increase sales, attend to customers and close deals - Leading re...