Tour Receptionist- Hollywood Beach
Capital Vacations · US
Purpose : Responsible for providing customer services to guests, undertaking various administrative duties, diffusing conflict, and ensuring an enjoyable exp...
Job description
Purpose: Responsible for providing customer services to guests, undertaking various administrative duties, diffusing conflict, and ensuring an enjoyable experience. Job Duties: - Greet and check-in guest - Assist guests with; collecting payments/pre-authorize payments; making reservations for entertainment, lodging; and/or planning itineraries for shows, attractions, and restaurants - Run and prepare reports – opening and closing - Answer phones - Communicate all pertinent and required information/reports for Management (DOS, DOM, T.O., Admin. Manager, etc.) - Provide information to guests about the area, including directions and show information - Coordinate with Sales Manager on any additional gifts to be issued for New Owners - Prepares count and profiles of tours for the entire day - Updates numbers to Sales Managers as more tours are added - Communicates with Admin Manager or Leads with unusual tours/gifts - Maintains clean lobby, stocks magazines or literature - Other duties as assigned Job Requirements: Benefits: Shift : - High School Diploma/GED - Prior Administrative experience - Bilingual (English- Spanish) - Medical, Dental, Vision - 401k - PTO - Employee Perks - Full Ti...