Solution Consultant 2

Job description

Overview Solution Consultant to work in Westlake, OH : conduct discovery meetings with key customer stakeholders to determine functional requirements for the implementation of their particular solution. Generate written reports to document requirements for developing and building the process solution. Utilize in-depth knowledge of software development concepts to design solutions using a set of sophisticated software modules. Generate documentation to show how particular solutions were designed and implemented in order to document the process and assure that proper documentation exists for future technical purposes. Implement designed and develop solutions, including installing newly developed or upgrading existing (or a consulting assessment of) ECM software. Provide technical and user information to allow customers to gain familiarity with the newly designed and implemented system and demonstrate product features to customers’ technical staff. Provide technical support for customer’s testing initiatives and troubleshooting and resolving operational issues. Migrate solutions into the product environment. Requires a Bachelor’s degree in Computer and Information Science (or equivale...