Corporate Travel Advisor - Dual GDS (Sabre and/or Amadeus) - Evenings/Weekends/Holidays - Remote

Job description

Expedition Expectations As a key member of the Direct24 team , the Corporate Travel Advisor will be responsible for the successful completion of comprehensive, accurate, cost effective travel arrangements for Direct Travel clients within company policies utilizing corporate contracts and preferred suppliers in an efficient and professional manner. Our Direct24 team is the after-hours, emergency call center at Direct Travel. This role will work closely with Team Leads, Supervisors and report to the Operations Manager. This is a fully remote, full-time position with a shift schedule that includes evenings, weekends, and holidays . Passport to Success: - Completes domestic and international travel arrangements for clients which may include air, hotel, ground transportation, and rail - Supports more than one account outside of normal business hours - Interacts with traveler/travel arranger and provides front level customer experience - Ensures compliance of a client’s travel policy while utilizing agency preferred vendors to maximize profit - Adheres to DT24 standards in delivering customer experience including telephone and email etiquette, and follows prescribed customer service esca...