Retail Supervisor | MKE Airport

Job description

Retail Supervisor (Zone Manager) – Retail Leadership Role (MKE Airport) Looking to grow your leadership career in a fast-paced, customer-focused environment? Join our team at Milwaukee Mitchell International Airport (MKE) as a Zone Manager and help deliver first-class service to travelers from around the world. In this role, you’ll lead by example—supporting your team, driving sales, and ensuring smooth daily operations across your assigned area. This is a hands-on leadership position where no two days look the same. What You’ll Do: Lead the Experience: - Set the standard for exceptional customer service and step in to resolve concerns when needed - Model service behaviors and create a positive, welcoming environment - Support register operations, cash handling, and loss prevention processes Run the Operation: - Oversee opening and closing procedures to ensure a strong start and finish to each shift - Maintain merchandising standards and ensure the sales floor and stockroom are organized - Support receiving, replenishment, and inventory processes - Troubleshoot basic register or system issues and escalate when needed - Maintain a safe and clean work environment Drive the Business:...