Client Support Coordinator

Job description

The Client Support Coordinator is responsible for working with accounts receivable, varying collection processes, and other duties may include working with both customers and attorneys. The Client Support Coordinator performs timely processing of collection invoices including bill-backs to homeowners, collection checks, and supporting duties and maintain up to date records for collection processes. Additional duties assigned highlight related responsibilities to collections including attorney communication, invoice processing, supporting onboarding clients and reconciling open requests for the month. Job Description for Specific Branch Tasks Assigned Duties and tasks include but not limited to: Collection Process: - Maintaining collection processes for each property within the branch. - Receive and process accounts receivable invoices timely. - Utilize online payables system for invoices - Point of contact to receive collection checks and process checks timely. - Submit requests to update account status with direction provided. - Follow up on requests submitted to ensure completed within 48 hours. - Meeting deadlines for reporting that is completed on a biweekly basis - Deadline in...