Patient Access Representative (Admissions) - Full-Time / Days
Beth Israel Lahey Health · Burlington, North Carolina, US
When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. Contributes to the Hospital’s mission by wel...
Job description
When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. Contributes to the Hospital’s mission by welcoming and registering patients in an efficient and empathetic manner. This administrative/customer service staff position may be the first face of the organization when a patient visits and can have a dramatic impact on making individuals feel welcomed and ease their anxiety by starting their hospital visit professionally. In addition this position impacts patient safety and clinical care by ensuring the patient identifiers are correct and on reimbursement by collecting accurate insurance information and co-pays. Job Description: The Patient Access Specialist plays a critical role at BILH and Lahey Hospital & Medical Center as the first point of contact with our patients. Extensive training including Epic Electronic Medical Record (EMR) is provided. Our team works in a fast-paced, collaborative environment, helping our patients navigate their health care journey. Positions available in Burlington-Mon-Fri, 8-4:30PM (Other shifts include 7-3:30, 7:30-4PM, and some evening and weekend shifts available). Most positions are on site...