Manager, Service Center, MFLC

Job description

This is a remote position. Candidate may reside anywhere within the United States and will be expected to work Central Standard Times. Must be a US Citizen. This position works directly with PMO leadership team on highly visible, strategic projects to support the delivery of the MFLC contract. The role requires managing complex, evolving objectives and troubleshooting driven by the MFLC program needs. Manages the MFLC Service Center staff responsible for responding to telephone inquires from MFLC field and program management office staff included but not limited to 1) access to use of technical applications required to perform job functions, 2) location and navigation of technical resources/tools, and requests for supplies (smartphones, record keeping tools, marketing materials, table-top displays). The job duties listed above are representative and not intended to be all-inclusive of what may be expected of an employee assigned to this job. A leader may assign additional or other duties which would align with the intent of this job, without revision to the job description. - Provides technical solutions to global issues that arise with the MFLC population including training to the...