Consulting Director

Job description

E-commerce is booming — but independent brands still struggle to match the seamless logistics of giants like Amazon. At Bigblue , we’re on a mission to change that. We help brands turn fulfillment into a competitive advantage: scaling faster while delivering a five-star customer experience. Since 2018, we’ve built a tech-driven logistics platform powering 500+ brands — from fast-growing DTC players to global names like MUJI, Aigle, and Cabaïa . With 110+ employees across Paris, Madrid, and London , our proprietary WMS (Warehouse Management System) Atlas , and a network of 8 warehouses across Europe , we’re solving logistics challenges that others haven’t dared to tackle — making fulfillment faster, smarter, greener — and more cost-efficient. Backed by $20M+ in funding , we’re scaling rapidly — from 10 million orders in 2024 toward bold enterprise expansion. To deliver on this ambition, we are looking for a leader who will drive operational excellence and innovation at scale. The role: Professional Services Manager: Merchants often need more guidance than our product alone can provide. They struggle with optimizing delivery options, managing customer support or demand planning and s...