IT infrastructure L2 support (Remote, Full-time, EU, English)

Job description

D-ploy is an IT and Engineering Solutions company with operations throughout the EMEA region including Switzerland, Germany, Czech Republic, Austria, UK, as well as the USA. We pride ourselves on delivering innovative and superior services and solutions to numerous industry-leading clients. By building relationships and trusted partnerships within the IT community, we optimize our customer‘s IT productivity and contribute to the organization’s success and value. We are interested in talking to engaging, flexible, and solution-oriented individuals who are looking to become a part of a dynamically growing and international organization. We are focused on creating value where IT counts, join us! Tasks and Responsibilities: - Diagnose, analyze, and resolve issues across Windows Server environments , including failures related to configuration, patching, performance degradation, and system outages. - Troubleshoot VMware ESXi hosts and virtual machines , focusing on performance issues, resource bottlenecks, connectivity problems, and host/cluster-level incidents. - Investigate and resolve problems related to Active Directory, Group Policy, authentication, permissions , and domain service...