Baggage Service Supervisor

Job description

The Baggage Services Supervisor oversees the daily operations of the airport baggage service office, ensuring efficient handling of delayed, lost, and damaged luggage claims. This role supervises office staff, resolves escalated passenger concerns, and ensures compliance with airport procedures and safety regulations. High School Diploma or equivalent required · Supervisory and/or airport customer service experience preferred · Basic computer proficiency required · Strong customer service and communication skills · Ability to work flexible schedules, including weekends and holidays ABM (NYSE: ABM) is one of the world’s largest providers of integrated facility, engineering, and infrastructure solutions. Every day, our over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience. ABM serves a wide range of market sectors including commercial real estate, aviation, education, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to...