Premier Account Manager

Job description

General Summary of Position: We are seeking business-oriented, customer service driven professionals to provide high quality service to Fortune 500 level customers. Duties and Responsibilities: - Maintain and manage Granite’s Premier accounts. - 24 x 7 availability to support your assigned accounts. - Conduct weekly meetings with assigned Premier accounts. - Minute each meeting weekly and follow up on all actions - Areas of responsibility for each account include but are not limited to maintenance of phone lines, outages, billing, reporting, etc. - Communicate directly with customers, sales and internal staff. Required Qualifications: - Bachelor’s Degree - Intermediate to advanced knowledge of Microsoft Excel and MS Access Preferred Qualifications: - Excellent customer service skills - Ability to work under pressure - Ability to meet deadlines - Excellent problem-solving skills - Ability to work independently as well as in a group - Strong multi-tasking and organizational skills - Excellent interpersonal and communication skills #LI-MS1 Qualifications: Granite delivers advanced communications and technology solutions to businesses and government agencies throughout the United State...