Automotive Technician Support and Training Specialist

Job description

The Technical Sales Support Specialist is the company’s internal logistics coordinator who is responsible for supporting all sales activities internally in the assigned locations, as well as supporting the entire sales team and distribution channel partners. This role facilitates overall business growth through the coordination of activities with outside sales personnel. General Responsibilities: - Collaborate with new and existing customers, distributors, and internal personnel - Provide, via phone and/or e-mail, all aspects of technical support for assigned products - Organize the Field Sales team in all custom development projects when necessary - Collaborate with the customer and the sales manager / engineering, distributing technical information when available to all relevant parties, or other activities as needed - Organize marketing and engineering in maintaining and improving all technical documentation, both print and digital, and provide feedback whenever possible as to potential improvements in either - Key participant the overall products return process for all technical related returns from assigned products in the designated region - Organize all regional prospecting...