Plumbing Manager Southern Plumbing Solutions Lehigh Acres Florida

Job description

Benefits: - 401(k) matching - Competitive salary - Dental insurance - Health insurance - Opportunity for advancement - Paid time off - Training & development - Vision insurance Plumbing Manager: Located in Lehigh Acres, FL Lead and scale residential plumbing operations by driving technician performance, service quality, revenue growth, and team development while ensuring a best-in-class customer experience. Key Responsibilities: - Manage day-to-day plumbing operations, including scheduling, dispatch coordination, and job execution - Lead, coach, and hold accountable a team of technicians to hit revenue, conversion, and quality targets - Monitor KPIs (average ticket, close rate, callbacks, efficiency) and implement performance improvements - Partner with recruiting to hire, onboard, and retain high-performing plumbers - Ensure compliance with safety standards, codes, and company procedures - Resolve escalated customer issues and protect brand reputation - Drive upsell/cross-sell opportunities and ensure proper pricing and job documentation - Collaborate with leadership on budgeting, forecasting, and growth strategy - Maintain inventory, tools, and fleet readiness Compensation & Bene...