Contact Center Service Representative

Job description

Contact Center Service Representative/Phone Banker Full-Time Remote opportunity available in Charleston Metro Area, Columbia Metro Area, Florence, Myrtle Beach & Greenville/Spartanburg, SC. Are you passionate about helping others? Do you enjoy interacting with customers over the telephone and working in a high volume, fast-paced environment? As a Contact Center Service Representative, you will provide exceptional customer service via telephone and offer financial products and services that meet the customers' needs. - This position is predominately remote ; however, you may be required to come onsite as needed. As a Contact Center Service Representative, a typical day might look like this: - Brainstorm with team members about ways to meet referral goals. - Talk with a customer about the payoff amount for their auto loan. - Assist a customer with unlocking their online account. - Order a new debit card for a customer. - Transfer funds from one account to another. - Meet with your Team Lead to review your current performance. This job might be for you if: - You enjoy assisting customers over the phone and you thrive in a fast-paced environment. Multitasking is your strength. - You co...