Senior Manager, Membership Engagement & Retention

Job description

Be Part of What’s Next Help shape the future of membership by turning insight into impact. In this role, you’ll deepen relationships with our audiences and drive meaningful engagement that keeps them coming back to the brands they love. About Hearst Magazines (Why Us?): Hearst Magazines is one of the world’s largest publishers of monthly magazines, with more than 30 brands in the U.S. and nearly 300 editions around the world. Our portfolio includes iconic titles such as Cosmopolitan, ELLE, Esquire, Good Housekeeping, Harper’s BAZAAR, Men’s Health, Oprah Daily, Popular Mechanics, and Town & Country. We reach more than 165 million people every month across our print, digital, video, and social platforms, and we are committed to delivering high-quality content that informs, inspires, and entertains. Key Responsibilities (What You Are Doing) - Lead and evolve membership engagement and retention strategies across multiple brands, with clear goals and performance tracking - Analyze member behavior, engagement trends, and churn drivers; translate insights into prioritized actions and experiments - Partner with Membership Operations to improve the end-to-end member experience and operation...