Business Analyst
ISS Facility Services · Melbourne, Victoria, AU
Business Analyst Melbourne | Fixed Term| 6 Month FT About the role You will be the analytical engine behind a major Food & Beverage improvement program — ens...
Job description
Business Analyst Melbourne | Fixed Term| 6 Month FT About the role: You will be the analytical engine behind a major Food & Beverage improvement program — ensuring the full lifecycle of food products is understood, measured, and optimised. Your work will directly influence service delivery, cost performance, customer experience, and continuous improvement outcomes. Key Responsibilities: Problem Identification & Analysis: Engage with stakeholders to understand catering and F&B challenges, constraints, and opportunities. Analyse operational, commercial, and performance data to uncover trends, root causes, and improvement opportunities. Measurement & Insight: Define meaningful KPIs and performance measures for F&B operations. Develop clear, actionable reporting and dashboards to support decision‑making and operational visibility. Solution Design & Improvement: Co‑design process, system, and reporting solutions with business and technical teams. Identify automation and optimisation opportunities within catering operations. Support implementation and embed continuous improvement practices across the portfolio. What You Bring: Strong analytical, interpretative, and problem‑solving skills...