Sr. Product Operations Manager

Job description

Join Axon and be a Force for Good. At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other. Life at Axon is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter. Your Impact: The Product Operations Manager is a high-impact, cross-functional role responsible for the full lifecycle of Axon's drone and Sky-Hero product portfolio — from quality and cost management to strategic planning and customer escalation. This role operates at the intersection of engineering, operations, finance, and customer success, requiring a sharp analytical mind, strong business acumen, and the ability to make critical decisions in a fast-paced, ambiguous environment. You will hold ultimate ownership over corrective action effectiveness, stop-ship decisions, cost reduction initiatives, SKU lifecycle strategy, and pr...