Spa/Salon - Massage Therapist

Job description

Qualifications: - Knows spa treatment protocol and preforms massages of soft tissue and joints. - Performs daily housekeeping duties to maintain a clean and sanitary work space - Coordinates spa room maintenance work with the engineering and maintenance division. - Uses persuasive selling techniques to sell spa products and to promote other spa services. - Knows daily activities taking place in the spa. - Reports any unusual occurrences or requests to the manager or assistant manager. - Manages and resolves all guest complaints in a professional and courteous manner. - Maintains customers’ privacy. - Maintains a high level of professional appearance and demeanor. - Performs other duties as assigned. - High school diploma or equivalent and TN licensed massage therapist. - Ability to communicate with public, spa staff, and management in a professional manner. - Knowledge of surrounding areas and local events. - Ability to understand and adhere to proper credit, check cashing, and cash handling policies and procedures. Able to properly secure guest information. - Ability to learn safety, emergency, and accident prevention policies and procedures. - Skilled in the use of front office e...