Quality Assurance Representative

Job description

We’re looking for motivated, engaged people to help make everyone’s journeys better. This position is responsible for quality element control related to operation, policy and procedure auditing, supporting quality improvement projects, and supporting the manager to drive defect prevention and detections. The position acts as the primary business unit liaison to US Quality Assurance. Main Duties and Responsibilities: - Coordinates and monitors quality improvement projects - Audits implementation of quality system for effectiveness by verifying operation activities to Gate Gourmet, Customer and Regulatory specification - Monitors corrective action system - Educates and trains unit staff and managers in quality related issues - Plays a key role in developing a comprehensive quality program - Implements the quality system detailed in the quality manual - Champions the total quality improvement efforts and initiates problem solving efforts and assures implementation - Supports the manager to drive prevention vs. detection of defects - Coordinates actions to prevent the occurrences of nonconformities - Maintains customer compliance resolution - Responsible for the maintenance of key perf...