Start 2026 With a Career That Matters - Claims Officer

Job description

About Us At Protectit Insurance Services, we specialise in providing customised insurance solutions with a strong focus on building lasting client relationships. Located in Goodwood, South Australia, we pride ourselves on offering personalised service backed by expert advice across both commercial and domestic portfolios. Our clients trust us not only to protect their assets but also to advocate for them during the claims process, a responsibility we take very seriously. The Role: We are seeking an experienced Claims Officer to oversee and manage all aspects of the claims process across our portfolio. This is a key client-facing role that requires excellent communication skills, strong technical knowledge, and a client-first mindset. This role is also a fantastic steppingstone for career progression, with a clear pathway to move into broking or broker assistant positions within our organisation. Whether you're looking to specialise further in claims or develop a broader career in insurance broking, this role is a strong foundation. Key Responsibilities: - Manage end-to-end claims processes for all classes of insurance (domestic and commercial). - Liaise with clients, insurers, loss...