Senior Product Manager, Client AI Solutions

Job description

If you’re looking for a career that will help you stand out, join HSBC, and fulfil your potential - whether you want a career that could take you to the top, or an exciting new direction, we offer opportunities, support and rewards that will take you further. We’re one of the largest banking and financial services organisations in the world, with a network that covers more than 50 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people fulfil their hopes and realise their ambitions. We’re currently seeking an experienced professional to join our team in the role of Senior Product Manager, Client AI Solutions. This role blends product strategy, client experience design, and delivery execution. You’ll own key AI-enabled product outcomes across onboarding, servicing and client engagement journeys—reducing friction, increasing self-service adoption, and improving client satisfaction—while ensuring solutions are scalable, measurable, and aligned to HSBC’s responsible AI, regulatory, risk and compliance frameworks. As an HSBC employee in the UK, you’ll have access to tailored professional develop...