Technical Sales Service Representative

Job description

POSITION TITLE: Technical Service Representative Location: Montgomery, AL: Summary: The Diageo Technical Service Representative will mainly be assigned to manage and continually improve the supply chain between Pratt Industries manufacturing sites and Diageo MG – located in Montgomery, AL, but may also be tasked to support other Diageo supply chains as needed. Communication, relationship creation and maintenance, focus on making data driven decisions, a standardized process mindset, use of standardization tools, use of statistical tools (inferential, predictive, and descriptive), calculation and documentation of Key Performance Indicators (KPIs), and follow through on deliverables are key to success in this role. DUTIES AND RESPONSIBILITIES: - Single Point of Contact (SPOC) between Pratt Industries and Diageo sites within assigned supply chain. - On-site support of the Pratt Industries to Diageo Montgomery with focus on the following: - Safety (Diageo TSR, Other Pratt Employees, and the Customer Safety) - Presentation (Incoming Material Quality and Appearance) - Operations (Material Quality and Customer Machine Interface) - Improvement (Overall Supply Chain, Associated Processes, P...