Spa Assistant Manager

Job description

Min Compensation USD $45,576.00/Yr. Max Compensation: USD $62,863.00/Yr. Overview: Why We Need Your Talents: The Assistant Spa Manager supports the Spa Manager in overseeing the daily operations of the spa. This role helps maintain high standards in guest service, staff support, front desk procedures, scheduling, inventory control, and facility readiness. The Assistant Spa Manager also serves as a liaison between guests and spa team members to ensure a seamless, welcoming, and professional environment. This position will assist in driving team performance and spa profitability while upholding the Live! Casino · Hotel core service values. Responsibilities: Where You'll Make an Impact: Guest Services & Operations: - Support the Spa Manager in managing daily spa operations, ensuring service excellence at every touchpoint. - Assist with overseeing front desk responsibilities, including guest check-ins/outs, appointment scheduling, and payments. - Resolve minor guest issues or complaints and escalate complex matters to the Spa Manager as needed. - Maintain thorough knowledge of spa services, promotions, products, and policies to effectively communicate with guests and team members. - Mo...