Service Lead Port Macquarie
Aruma · Port Macquarie, New South Wales, AU
Service Lead Port Macquarie | Permanent Full Time About Us : At Aruma, we champion diversity and inclusivity. Our mission is to defend human rights and creat...
Job description
Service Lead Port Macquarie | Permanent Full Time About Us: At Aruma, we champion diversity and inclusivity. Our mission is to defend human rights and create a world where every individual is treated with dignity and respect. We're committed to building a team that reflects the rich tapestry of humanity. People love working at Aruma because they find deep satisfaction in supporting people to live a great life—the life they want, the life they choose. Aruma is BRAVE. That’s what makes us trailblazers. Being part of our team means you embody our BRAVE behaviours: Bold, Respectful, Authentic, Value Teamwork, and Excellent. About the Role: As the Service Lead in Community, you will inspire and lead a team of Support Workers to deliver high-quality, person-centred services. This pivotal role ensures operational excellence, drives continuous improvement, and aligns with Aruma's strategic goals. You will partner with management to enhance service delivery, support staff development, and maintain compliance with regulatory standards. Key Responsibilities: - Lead, supervise, and mentor Support Workers to achieve customer-focused, quality outcomes. - Develop and implement innovative programs...