JobMesh

MIS Intern

Delaware Park Casino · Wilmington, Delaware, US

JOB RESPONSIBILITIES: - Creates and ensures a fun-filled, entertaining and exciting environment where the flawless delivery and execution of service excellen...

Job description

JOB RESPONSIBILITIES: - Creates and ensures a fun-filled, entertaining and exciting environment where the flawless delivery and execution of service excellence is paramount. Performs services and analysis for improvements as assigned. - Observing and working with the MIS Operations Team in responding to service requests to the MIS help extension. - Assist in utilizing general knowledge and problem solving skills or recommend proper MIS personnel for response. - Maintains supported systems as required. Includes running backups, editing system data, running reports, troubleshooting, etc... - Assist with necessary changes to telephone system hardware and cabling. - Observing and working with the set-up of new accounts within the telephone system. - Observing and assisting with the LAN maintenance as directed by the Systems group as necessary. - Responsible for knowledge of, and adherence to Company and Departmental Policies while Interning. - Displays a courteous and helpful attitude at all times when dealing with the public and Builds Rewarding Relationships. - Communicate (both written and verbal) with and promote positive team member and guest relations. - Maintain professionalism...