Customer Service Representative - Mosquito Authority/Pest Authority

Job description

Benefits: Customer Service Representative (Seasonal March through April) Mosquito Authority / Pest Authority – Norman, OK Mosquito Authority and Pest Authority is a locally owned and operated pest control company serving the Greater Oklahoma City area. We help families enjoy their homes and yards without the annoyance of mosquitos or other pests. We are looking for a friendly, organized, and motivated Customer Service Representative to join our growing team. This position plays a key role in helping customers schedule services, answering questions, and supporting our field technicians. This is a great opportunity for someone who enjoys helping people and working in a fast-paced small business environment. - Bonus based on performance - Company parties - Training & development Responsibilities: - Answer incoming customer calls and respond to inquiries - Schedule mosquito and pest control services - Assist customers with service questions and billing - Maintain customer accounts in our scheduling software - Coordinate daily technician schedules and routes - Follow up with customers regarding services - Help identify opportunities for additional services when appropriate - Provide fri...