Technical Sales Engineer focused on Tier 1 Service Provider Customer

Job description

As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well-being, and belonging. We’re a technology company that leads with our humanity—driving our business priorities alongside meaningful social, community, and societal impact. How You Will Contribute: Join Ciena as a Sales Engineer, working on-site at a Tier 1 service provider’s headquarters location three or more days per week. You’ll become a trusted advisor to customer contacts, from working to executive levels, supporting the service provider’s sales and product management teams, including engagements with their end customer. This is a technical role positioning new technology proposals, the creation of network designs, engineering documentation and quotes to help win new business. This candidate will: - Act as a trusted technical advisor to service provider customers, building durable, value‑based relationships - Collaborate closely with Account Managers to translate customer requirements into solution designs using Ciena’s portfolio – hardware, software and services - Deli...